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WhatsApp Business

WhatsApp Business

Views: 254
Rated 4.3 stars out of five star
17,494 Total

  • Required Android: 4.0.3 and up
  • Installs: 1,000,000 - 5,000,000
  • Published/Updated Date: February 22, 2018

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Description

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.

Note: once you restore your chat backup from WhatsApp Messenger to WhatsApp Business, you will no longer be able to restore it back to WhatsApp Messenger. If you would like to go back, we recommend that you copy the WhatsApp Messenger backup on your phone to your computer before you start using WhatsApp Business.

---------------------------------------------------------
We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at:


[email protected] (mailto:[email protected])


or follow us on twitter:


http://twitter.com/WhatsApp
@WhatsApp
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User Reviews
4.3

17,494 Total
5 12,099 
4 1,983 
3 1,455 
2 553 
1 1,404 
 Midhun Pankaj
Midhun Pankaj
February 23, 2018

Did the last update break anything? Getting heating issue warning from Android 'cause of some contact data background scan. Kindly fix. Full Review

 Narayan Jagwani
Narayan Jagwani
February 22, 2018

Need more updates On Broadcast like same as telegram.. telegram broadcast service is good no need to add each member just share the link and customers will Subscribe that.. this feature all business persons want it.. Full Review

 Athens Taxi Wagon
Athens Taxi Wagon
February 22, 2018

Useful and fast. Now clients knows who they talking to and can visit website see location, navigate there see opening hours, a powerful tool! Full Review

 Nikhil Batra
Nikhil Batra
February 23, 2018

Fantastic app and a great way to have to whatsapp in one phone, one being personal and one being business. Full Review

 Ibaad Ahmed
Ibaad Ahmed
February 22, 2018

Video Calling Not Supporting... Full Review

 Supen Sarkar
Supen Sarkar
February 23, 2018

Developer need add more features nd also active rename option... Thank you team Full Review

 Mohamed Hemdan
Mohamed Hemdan
February 23, 2018

good app .but we need to change the name . Full Review

 Aditya Churhe
Aditya Churhe
February 22, 2018

Best app Full Review

 Amit Sachdeva
Amit Sachdeva
February 22, 2018

Good Full Review

 Bright Yorke
Bright Yorke
February 23, 2018

Good for promoting businesses Full Review

 Hariom Pandey
Hariom Pandey
February 22, 2018

Very Nice Full Review

 Bharodiya Prakash
Bharodiya Prakash
February 23, 2018

Nice app Full Review

 g4z4 na
g4z4 na
February 22, 2018

good Full Review

 Raman Garg
Raman Garg
February 21, 2018

Very bad experience not able to receive messages automatically unti I open the app Full Review

 jalp shah
jalp shah
February 22, 2018

Good app Full Review

 SunnyCee
SunnyCee
February 23, 2018

Very appalling that I cannot set msgs to be hidden while screen is locked. I do not know whether it's from WB or Oreo on Samsung S7 Edge Full Review

 moin 1586
moin 1586
February 18, 2018

Very Bed calling time ring ring not shw Full Review

 Sachin Jain
Sachin Jain
February 11, 2018

I think it's in infant stage ... Not much work has been done... Few suggestions 1. Appointment Scheduling should be available as business hours suggests 2. Multiple users should be grouped under one business entity 3. How business verification is done , it's not mention in FAQ and how long will it take to a verified business 4. Search of business name in whatsapp messenger should be introduced so that individuals can connect business directly. There are others too, which I will share if I get response on above ... If they are already in your upcoming featured list, LAST: upcoming feature list /. Testing s should be listed so that some feedback can be given Full Review

Unknown
Unknown
February 8, 2018

I'm having issues with the app. After switching my number to business seems like I've lost identity. My name no longer shows in all the business groups I joined only the number. Guys fix this bug or include it in the features how would people identify me in the groups? Full Review

 Issy miano
Issy miano
February 12, 2018

Its a great concept and I'm hoping it will improve with time. The biggest issue is the one user for a business that's not practical at all. How does a business get verified? After that offer advertising options too. So far the app is working well keep it up. Full Review

 Afsal Rahim
Afsal Rahim
February 13, 2018

Whats the point of away message if the automated replay only works 1 time for a contact? Every time a new contact msgs me, even if i am online in whatapp is checking other chat, it automatically replies with away msg... JUST ONCE... if i am actually away and if any contact who i have talked to before, msgs me, then the away msgs wont work and no away msg is automatically sent... why is that? whats the point of away msgs if it only works just one time for a contact? Full Review

Unknown
Unknown
February 19, 2018

It's a great idea and will be beneficial to both business and consumer. The worst thing about this app is the fact you need a phone number per user. You should allow the app to be installed on multiple devices with one number or alternatively, go down the BBM route and allow sign in via an email address. Good start though. Full Review

 Tsireledzo Michael
Tsireledzo Michael
February 9, 2018

Thank you for adding WhatsApp for Business, but the App is still very basic. If would be great you: 1. Let other contacts seen the name of the business instead of the numbers. 2. Allow multiple login of the same business app. It remains a personal account if it can only be accessed by a single person. (A device can be signed a name, which can help track who has been texting on behalf of Business) 3. A background avi for WhatsApp business. 4. Verification ticks to show the legitimacy of the business. 5. Slot for social networks rather than only space for websites. (With social icons perhaps) 6. A little slide layer in profile to display items, products and services offered or in sale. 7. Groups created by a business account would do to have a Pin option to display info on top. (Or all WhatsApp groups for that matter) Admin posts should at least have some weight that everyone's post on the group. 8. Allow a business name to be changed. At least you can roll in usernames for business. Then let display names be changed as often as possible. *Overall, the app has the quality and security that WhatsApp offers but it is so basic and only useful to Small Business that are ran by a single individual. Full Review

 Ashwani Chauhan
Ashwani Chauhan
February 17, 2018

Really very disappointing experience with your businesses app version. I just moved to your business app and from the very starting I am getting delay in incoming msgs delivery. I just always kept my data network on but still I get the incoming msgs only when I open the app. It is really affecting me to suffer in my business texts and promptness. Now I have confirmed this issue with those who messaged me in expectation of prompt reply but how can I respond when you are not delivering the incoming messages to me on time. Full Review

 Salam Salman
Salam Salman
February 13, 2018

We can not log in from two different computers or mobiles at the same time which is something we need as a business. Greeting messages can not be customized to be delivered to only new numbers which is also something we need. Hope you can work on those points. Full Review

 Pratik Mule
Pratik Mule
February 15, 2018

The notification are not good... I'm not getting notifications for new messages... I have to open the app in order to see messages... There are a lot of bugs in this app... Please fix these bugs... And make the app similar to WhatsApp messenger in aspect of performance and stability... Please fix this WhatsApp developer... Full Review

 Chin Jun Hui
Chin Jun Hui
February 11, 2018

Great app for integrating business and personal messaging app within the same phone. However, the app notifications are very inconsistent. Sometimes I would only notice the messages by manually opening the app. Fix this and it will be 5 stars for sure. Full Review

 Chirayu Modi
Chirayu Modi
February 8, 2018

Most needed app for business owners. I was using third party apps for using 2 whatsapp in same mobile which was not at all usable. Thank you whatsapp for making this App. Hope to get updates that will be needed in Future. Full Review

 Rochelle Reid
Rochelle Reid
February 10, 2018

This freaking app has deactivated my regular WhatsApp account. I've uninstalled it and still can't get my regular WhatsApp account back. Pity I had to give y'all even 1 star. DON'T DOWNLOAD THIS APP Full Review

 Waseem Ahmad
Waseem Ahmad
February 21, 2018

Thank you for this beautiful version. I have a suggestion .Plz give a way to sort out the contacts according to label.also greeting msg should be sent only to new customer against their first msg..Just like a facebook page.where automatic reply is only for first msg Full Review

 gopinath bharath
gopinath bharath
February 9, 2018

Please sir broad cast sending msg is the major issue for me mobilie .it's the major problem for my business propose. Am using oppo f1s 4 g ram but mobile hanging Full Review

 Kurt Koole
Kurt Koole
February 6, 2018

It's kinda the same as regular whatsapp. The only useful features being able to run it side by side with the regular app. The auto replies are also nice. But alot more needs to be added to be considered a business app. Full Review

 sachin bajaj
sachin bajaj
February 22, 2018

everything is nice, but when i try to update some status it takes long time to update and once i try updating any status I'm not able to send any message. please solve this Full Review

 Ashwin Sharma
Ashwin Sharma
February 13, 2018

Away message is sent only to those who either text the business for the first time, or those who doesn't have a chat history with the business. People who have a chat history or text often don't get to acknowledge the Away message even when the business is not online. Buggy! Full Review

 Vinothan Suppiah
Vinothan Suppiah
February 5, 2018

What's the point of this if it can only be used on 1 device at any one time? The ability to register with a fixed line number is good but it's stuck with one device. Would have preferred to see an option either to install on to multiple devices with the same account, or the ability to delegate to multiple regular WhatsApp users to manage (answer calls, send announcements, update status, message or reply) on behalf of the business. Full Review

 Mayank Aggarwal
Mayank Aggarwal
February 10, 2018

Not useful for a person using it for a professional use other than business. Personal Name of individuals must be verifiable. My account is not verified so far Full Review

 Sudip Chakraborty
Sudip Chakraborty
February 22, 2018

Just add the feature of using on multiple devices and i will call it perfect. Hope it will role out soon for convenience of business owners Please give options of auto downloading pics from non saved contacts. Full Review

 Matheus Mota
Matheus Mota
February 20, 2018

I don't get why there is nothing available for making WhatsApp more intelligent. It is unbelievable how they just manage to offer nothing else then the basics. History showed that technology do not forgive. Hope they get replace asap. Full Review

 Michael Ajay
Michael Ajay
February 21, 2018

Why is there no option to receive payments through the business app even though it's available on the regular WhatsApp. Apart from this it's a really good app. Please add that feature for a 5-star! Full Review

 Alex Wu
Alex Wu
February 20, 2018

Each time my personal whatsapp has received notification and unread count in red over app icon, my business account on the same android phone, will show the same unread count ovet app icon. Please fix it. Full Review

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